More rewarding for shoppers
Offers, events and practical centre information are easy to find, save and use.
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HALO for shopping centres
Turn every visit into a relationship that lasts.
Give shoppers one compelling destination for offers, rewards, events and centre updates—then stay connected through the Wallet already on their phone.
The opportunity
Turn footfall into visits, spend and loyalty.
HALO gives a shopping centre its own always-on customer channel—one that can bring people back, help retailers fill quieter periods and turn centre-wide campaigns into measurable action.
Shoppers receive timely reasons to visit and spend. Retailers gain a simple way to promote and measure offers. Centre teams gain the insight and control to improve performance across the whole destination.
More relevant visits. More retailer value. A stronger commercial relationship with every customer.
Valuable for retailers
Retailers can reach relevant customers, encourage visits and understand redemptions.
Measurable for operators
Centre teams can manage activity and see what people save, view and respond to.
App apathy is real
Your customers do not want another app.
Phones are already crowded. A new app means another download, another registration, more permissions and another request for personal data—often before the customer has received any real value.
01Too many appsPeople are selective about what earns a place on their phone.
02Too much effortDownloads, accounts and passwords create friction before engagement begins.
03Too much dataCustomers are increasingly cautious about registrations, permissions and personal information.
04Too little returnMany single-purpose apps are opened once, ignored or eventually deleted.
HALO removes the download decision.
Discover it. Save it to Wallet. Stay connected.
The customer journey
From first discovery
to the next visit.
HALO connects the entire experience without asking the customer to create another login or remember another app.
Get the pass
Save the centre pass to Apple Wallet or Google Wallet in a few taps.
Discover
Browse current offers, rewards, events and essential centre information.
Return
Receive a timely reminder when arriving or when something relevant changes.
Redeem
Open a saved offer in Wallet and redeem it simply in store.
A behaviour everyone already understands
Think boarding pass.
For every visit.
People already know how a boarding pass works: save it to Wallet, find it instantly and let it appear when it is needed. HALO brings that same familiar experience to a shopping centre.
Save it onceJust like a boarding pass, it sits in the Wallet already on the phone.
Always easy to findNo app icon to remember, login to recover or menu to navigate.
Appears when it mattersA timely reminder can surface as the shopper arrives—just as it does at an airport.
Updates automaticallyThe same pass can carry fresh offers, events and centre information over time.
The tools behind the experience
One platform.
The right view for each team.
HALO gives the shopping centre and its retailers practical tools to manage content, understand activity and improve what happens next.
Centre operator portal
See the whole centre picture.
Manage passes, offers, messages and locations from one dashboard. Understand which activity is working and where engagement is strongest.
- Live campaign and pass activity
- Engagement by offer and location
- Audience and message management
- Clear reporting for continuous improvement
Retailer portal
Give every retailer its own commercial workspace.
Each retailer can create and manage its offers, see its own redemption activity and learn what resonates—without exposing another retailer's data.
- Create and update offers
- Manage redemption codes
- View retailer-specific performance
- Keep roles and data clearly separated
Built beyond offers
Start with value.
Grow into more.
The pass can become a long-term digital companion for the whole destination.
Parking remindersEventsGift cardsLoyaltyCompetitionsMembershipVIP benefitsWayfinding
Built around a live retail pilot
A practical model for destination-wide engagement.
The Metrocentre work demonstrates how a centre pass can connect the operator, retailers and visitors through one joined-up experience. The same HALO platform can be configured for other shopping centres and retail destinations.
See HALO for your destination
Build a direct relationship
without building another app.
We can show you how HALO could work across your centre, retailers and customer journey.